Terms and Conditions
TERMS AND CONDITIONS
The following terms of service (these "Terms of Service"), govern your access to and use of JV INTERPRETERS, LLC services, including any content, functionality and services offered on or through www.jvinterpreters.com (the "Site or website")
1. ACCEPTANCE OF TERMS
In these Terms, “you” and “your” refer to the individual or entity that uses the Site, or Services. “We”, “us”, or “our” refer to JV INTERPRETERS. In addition, in these Terms, unless the context requires otherwise, words in one gender include all genders and words in the singular include the plural and vice-versa.
2. USAGE/ ELIGIBILITY
You will use this site in a manner consistent with any, and all, applicable laws, legislation, rules and regulations. If you violate any restrictions in these terms, you agree to indemnify JV INTERPRETERS, LLC for any losses, costs or damages, including reasonable legal fees, incurred by JV INTERPRETERS, LLC in relation to, or arising out of, such a breach.
3. ABOUT JV INTERPRETERS, LLC SERVICES
JV INTERPRETERS, LLC remains your partner for providing linguistic services and professional translations. Our language services at JV INTERPRETERS, LLC include editorial, proofreading, translation, transcription, and book project management. We offer translation and localization in nearly any language combination, but our main strengths are translations from English to Spanish and Spanish to English. We deal with native-speaking translators who are native to the country. guaranteeing that our work is of high quality and consistent.
4. EXCLUSION OF LIABILITY FOR EXTERNAL LINKS
The Website may provide links to external Internet sites. JV INTERPRETERS, LLC hereby declares explicitly that it has no influence on the layout or content of linked pages and dissociates itself expressly from all contents of all linked pages of third parties. JV INTERPRETERS, LLC shall not be liable for the use or content of Internet sites that link to this site or which are linked from it. Our privacy and cookie notice do not apply to any collection and processing of your personal data on or through such external sites.
5. INTELLECTUAL PROPERTY
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.
6. YOUR REPRESENTATIONS
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
7. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.
You can access the site either as a guest or by registering an account with us. If you choose to create an account with us (“Account”), you may be subject to additional contractual terms and conditions applicable to such Services (“Additional Terms”), which Additional Terms will be accessible to you on the Website or presented to you as Additional Terms when you sign up for or access such Services. Any such Additional Terms shall be incorporated into and form a part of these Terms. After creating an account, you will also have access to a tiny scanner, pdf, calculator, calendar, and other apps offered by a third-party service that will best fit the user's interests. Your Account is for your individual, personal use only, and you may not authorize others to use your Account for any purpose. In creating your Account, you certify that all information you provide is complete and accurate. You agree to update your information when required or requested, and you further agree not to use another person’s account without permission. You are responsible for maintaining the confidentiality of, and restricting access to, your Account and password, and you agree to accept sole responsibility for all activities that occur under your Account or password. You agree to contact our customer service department immediately of any breach of security or unauthorized use of your Account or any violation of these Terms by others of which you are aware. You agree that we shall have no liability for any losses, damages, liabilities or expenses you may incur due to any unauthorized use of your Account, and you agree to indemnify us and hold us harmless for any such unauthorized use. We reserve the right to create accounts for quality control and administrative purposes. Such accounts may be publicly viewable
9. USER LICENSES
In consideration for your acceptance of this Agreement and your payment of all applicable Fees (as defined below), JV INTERPRETERS, LLC grants you a personal, limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use the Site, and the services solely for your own personal purposes.
You may access and use the Site, and Services only in accordance with any instruction manuals, user guides and other documentation as made available by JV INTERPRETERS, LLC from time to time (“Documentation”).
This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- attempt to decompile or reverse engineer any software contained on JV INTERPRETERS, LLC website;
- remove any copyright or other proprietary notations from the materials; or
- Transfer the materials to another person or "mirror" the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by JV INTERPRETERS, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
10. PRICING & MODE OF PAYMENT
Payments for the purchase of any services can be done with the use of PayPal, & Credit cards. By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for all charges you incur for the purchase of any Subscriptions or other Products (including any applicable taxes and other charges) (each such purchase, an “Order”). You are responsible for, and agree to pay, all such charges. If we or our third-party payment processor cannot obtain authorization for charges to your payment method or if any amounts you authorize us to charge to your payment method are reversed or charged back for any reason, we may, at our option, in addition to any other remedies: cancel or suspend any undelivered portion of your Orders, make second and/or subsequent attempts to charge your payment method, and/or use any other lawful means to collect payment on any outstanding amounts due to us. You will remain responsible to pay all applicable charges for all Orders. You agree to provide and keep current a valid payment method. However, your failure to do so shall not constitute cancellation of any Order. In the event you want to change or update payment information associated with your JV INTERPRETERS, LLC account, you can do so at any time by logging into your account and editing your payment information.
If a translation order is cancelled, any work previously finished will be invoiced at 100%, and any work still to be completed will be billed at 50%. If you cancel an interpreting order, you will be charged for the whole service for which the request was placed.
11. ON DELIVERING THE TEXT FOR TRANSLATION
JV INTERPRETERS, LLC retains the right not to begin work on any translation order that is not accompanied by a solid order from the client.
The client agrees to produce the translated materials written or printed, excluding any other forms of presentation.
Technical materials must be submitted along with any necessary reference papers supplied by the customer, as well as any pictures or drawings needed to interpret the technical writings; the translated technical terminology will be standardised in respect to the definitions shown in any technical dictionary.
In the case that the client has difficulty comprehending the substance or form of the text, the client agrees to give any information that JV INTERPRETERS, LLC may want in order to complete the translation.
Any request for changes to the text for translation must be supported by a detailed written document produced by the customer (by email or post, etc.)
JV INTERPRETERS, LLC provides translations for the client's sole use; any replication for commercial, advertising, or other reasons is the client's own responsibility.
12. DELIVERY TIME
The delivery periods stated in quotations and purchase confirmations are provided only for informational purposes. If there are any problems interpreting the material, the delivery time will be extended to account for the research time. JV INTERPRETERS, LLC will not be held accountable for any delays in providing documents through email, other postal or terrestrial methods, or in the event of a force majeure event.
To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless JV INTERPRETERS, and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “ JV INTERPRETERS, LLC Parties”), from and against all actual or alleged JV INTERPRETERS, LLC Party or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement and costs of pursuing indemnification and insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the Sites, Content or Services, (b) any Feedback you provide, (c) your violation of these Terms, (d) your violation of the rights of another, (e) any third party’s use or misuse of the Site or Services provided to you and (f) any User Content you create, post, share or store on or through the Site or our pages or feeds on third party social media platforms. You agree to promptly notify JV INTERPRETERS, LLC of any third-party Claims and cooperate with the JV INTERPRETERS, LLC Parties in defending such Claims. You further agree that the JV INTERPRETERS, LLC Parties shall have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and JV INTERPRETERS.
14. PROHIBITED USES
You may not access or use the Site for any purpose other than that for which we make the available. The site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
- Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as (but not limited to) user passwords.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Interfere with, disrupt, or create an undue burden of the Site or the networks or services connected to the Site.
- Attempt to impersonate another user or person or use the username of another user.
- Use any information obtained from the Site in order to harass, abuse, or harm another person.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
- Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Delete the copyright or other proprietary rights notice from any Content.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any parties’ functions, operation, or maintenance of the Site.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or pcms”).
- Except as may be the result of standard search engine or Internet browser usage, use launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
- Use content without proper attribution
- Use content in a fashion that does not comply with the content’s specific licensing
Any complaints concerning the quality or delivery of ordered work can only be recognized if they are received by registered mail with acknowledgement of receipt no later than five working days after the work is delivered to the client. The complaint must be submitted along with the source documents and the contested translations, with any wrongly translated parts highlighted. Once this time limit has passed, no complaints will be received. Any flaws in a portion of a translation should never be used to justify a complaint about the entire effort. JV INTERPRETERS, LLC has the right to make any necessary changes.
JV INTERPRETERS' obligation is limited to the entire sum specified on the accompanying invoice(s), even if the papers submitted are lost or destroyed. JV INTERPRETERS, LLC retains ownership of the translated materials until full payment is received. Under no circumstances may JV INTERPRETERS, LLC be prosecuted, nor may the firm be held morally or monetarily accountable for any complaints based on stylistic nuances, including but not limited to the sphere of advertising.
If JV INTERPRETERS, LLC decides to change these general terms and conditions, we will post the changed terms and conditions on the Website. You are advised to regularly check whether they have changed. Existing contracts will not be affected by such changes.
17. GOVERNING LAW AND JURISDICTION
This general terms and conditions in relation to the use of the website is hereby governed by, and constructed and enforced in accordance with the laws of New York. The competent courts in New York shall have the exclusive jurisdiction to resolve any dispute between you and JV INTERPRETERS, LLC.
CODE OF BUSINESS CONDUCTS & ETHICS
JV INTERPRETERS, LLC, (together with its subsidiaries, the “Company”) recognizes that it has inherent responsibilities that go beyond business performance and financial results. The Company is committed to upholding the highest moral, legal and ethical standards in all aspects of its business and requires each officer, director and associate to act with integrity in his or her dealings on behalf of the Company, including with Company associates, customers, suppliers, service providers, other business partners, competitors and other stakeholders.
This Code of Business Conduct and Ethics (this "Code") has been established by the Company to offer a framework for its officers, directors, and associates to achieve this goal. This Code addresses a broad variety of corporate practises and processes. It does not address every issue that may arise, but it establishes fundamental principles to govern your interactions with the Company. Many of these concepts are further defined in the Associate Handbook and the individual Company rules referred to in this Code.
Those who breach the standards in this Code or any of the key rules outlined below shall face disciplinary action, including termination. If you suspect you are in a situation that may violate or lead to a violation of this Code, please notify the proper services listed in Section 13.
1. Compliance with Laws, Rules, Regulations and Company Policies
Officers, directors, and associates must respect and observe the applicable laws, rules, and regulations of all jurisdictions in which the Company operates, as well as all Company policies, rules, guidelines, and processes - both in text and spirit. This includes completely and truthfully collaborating with any Company inquiry.
2. Conflicts of Interest
When a person's private interest (including any interest of a member of his or her family) conflicts or appears to interfere with the interests of the Company, a "conflict of interest" occurs. Conflicts can arise from a variety of situations, such as actions or interests that make it difficult to perform Company work objectively or effectively (such as an investment in a competitor, customer, or supplier) or the receipt of personal benefits (including loans, guarantees of obligations, gifts, and employment of family members) as a result of one's position in the Company.
The Company has implemented a detailed Conflict of Interest Policy that outlines how to identify real and prospective conflicts of interest as well as what sorts of behaviour are strictly forbidden. Any real or prospective conflict of interest must be reported immediately to the regional head of Human Resources, JV INTERPRETERS, LLC,’ Senior Vice President & Chief Auditor, the Chief Operating & Financial Officer, or JV INTERPRETERS, LLC,’ General Counsel.
3. Insider Trading
Officers, directors, and associates may obtain important non-public information about the Company or its customers, suppliers, vendors, or rivals while providing services for the Company. This includes information kids unintentionally hear, see, or are told in an unsuitable manner. Officers, directors, and associates are strictly prohibited by law and the Company's Insider Trading Policy from engaging in certain activities while in possession of material non-public information, including purchasing or selling the Company's or any business partner's securities, as well as disclosing such information where it may be used to trade by the person receiving it. The Information Disclosure Policy of the Company is a crucial corollary to the Insider Trading Policy. Please visit "Confidentiality" for further information.
Officers, directors, and associates are required to keep sensitive, proprietary, or otherwise confidential information entrusted to them by the Company or its customers, suppliers, or business partners confidential, unless disclosure is expressly authorised by the JV INTERPRETERS, LLC, General Counsel or required by law, regulation, court order, or similar basis. This includes all non-public information, whether important to investors or not, that might be useful to rivals or damaging to the Company, including, if revealed, an individual officer, director, or associate.
The Company's Confidentiality of Information Policy defines our officers', directors', and associates' duties with regard to sensitive information, many of which remain even after an officer's, director's, or associate's employment or affiliation with the Company ends.
5. Corporate Opportunities
Officers, directors, and associates have a duty to advance the Company's legitimate interests at all times. They are not permitted to use or leverage opportunities, Company assets (including all inventions and intellectual property developed during his or her employment), physical property, information, or their position for personal gain or the personal gain of friends or family members, or to compete directly or indirectly with the Company.
6. Competition and Fair Dealing
Officers, directors, and associates must respect and treat the rights of the Company's customers, suppliers, partners, rivals, and colleagues, as well as anyone else with whom he or she interacts in the course of executing his or her work, fairly. No officer, director, or associate should intentionally take unfair advantage of anybody by manipulating, concealing, abusing privileged information, misrepresenting material facts, or engaging in any other deliberate unfair dealing activity.
Officers, directors, and colleagues are also forbidden from directly or indirectly providing, offering, promising, or receiving any business entertainment or gift that produces a real or perceived unfair commercial advantage. Because the Company recognises that determining what sorts of gifts or entertainment may violate this principle might be challenging, the following broad recommendations have been supplied. (1) do not give or receive cash or cash equivalents (e.g., gift cards); (2) all gifts and business entertainment should be reasonable and consistent with ordinary business practises; and (3) no gift or business entertainment should violate any law, rule, regulation, or Company policy. Additional information on permissible gifts and entertainment may be found in your country's or region's Anti-Bribery Policy.
The Company is dedicated to adhering to the standards outlined in relevant anti-bribery legislation, such as the United States Foreign Corrupt Practices Act, the United Kingdom Bribery Act, and the People's Republic of China Anti-Unfair Competition Law. In accordance with these regulations, the Company's Global Anti-Bribery Policy forbids providing, approving, promising, or offering anything of value to any foreign official, whether directly or indirectly, with the goal of getting or maintaining business or receiving an unfair economic advantage. The Company has also created regional and country-specific anti-bribery policies to address the behaviour standards in those countries.
8. Discrimination and Harassment
The Company enthusiastically supports diversity and is steadfast in its commitment to treating all officers, directors, and colleagues with decency and respect in an atmosphere free of harassment and discrimination. You must ensure that you understand your duties under the Company's Global Anti-Harassment Policy, which strongly forbids harassment and discrimination, including sexual harassment.
9. Health and Safety
Each officer, director, and associate is responsible for ensuring that all officers, directors, and associates operate in a safe and healthy environment by adhering to safety and health rules and procedures and reporting accidents, injuries, and harmful equipment, practises, or situations.
The Company's Violence in the Workplace Policy prohibits violence and threatening behaviour. Officers, directors, and associates must report to work in good health, free of illicit drugs, controlled substances, or alcohol, as specified in the Company's Substance Abuse Policy. The company also abides with the 1988 Drug-Free Workplace Act.
10. Protection and Proper Use of Company Assets
All officials, directors, and colleagues are responsible for safeguarding the Company's assets and ensuring their optimal use. Theft, negligence, and waste have a direct influence on the profitability of the company and are strictly banned. Company assets, such as the Company's computer, phone, and email systems, should not be used for non-Company activity, while accidental personal usage is authorised under specific conditions. Any suspected fraud or theft should be reported promptly for investigation. The Company's Computer & Internet Acceptable Use Policy, among other things, governs the use of computer equipment and systems.
It is prohibited to use, distribute, or fail to protect Company assets or any Confidential or Highly Confidential Information, as defined by the Data Classification Policy. It might also be unlawful, with civil or criminal consequences.
Officers, directors, and associates are required to operate with integrity and adhere to the highest ethical standards of business behaviour in all papers required to be preserved throughout the course of their employment or contacts with the Company. All such papers, such as time sheets or business expenses, must be reported fairly, correctly, and properly recorded. At all times, records should be preserved or erased in accordance with the Company's Record Retention Policy.
12. Waivers of the Code of Business Conduct and Ethics
Any waiver of this Code for executive officers or directors may be granted only by the Company's Board of Directors or a committee of the Board, and it must be declared in accordance with applicable legislation or stock exchange regulations.
13. Reporting any Illegal or Unethical Behavior and Enforcement
All officials, directors, and colleagues of the Company are responsible not only for acting ethically, but also for reporting any real or prospective misbehaviour. If you have knowledge concerning unethical or illegal behaviour that violates the law, this Code, or any other Company policy, you must quickly report it to your supervisor, Human Resources, or Legal. Any misconduct involving directors or senior executives must be reported to the General Counsel of JV INTERPRETERS, LLC.
You can also report possible misbehaviour using firstname.lastname@example.org, the Company's ethics hotline and website, at www.jvinterpreters.com. Reports can be made anonymously online or over the phone in fourteen languages, unless were forbidden by legislation, and will be kept as private as practicable.
The Company will promptly investigate allegations of unethical conduct and take action as appropriate. The Company prohibits all forms of retaliation against any person who reports possible misconduct in good faith, as well as against any person who cooperates in an investigation. Anyone who believes that they have suffered retaliation is encouraged to contact JV INTERPRETERS, LLC,’ General Counsel.
The client explicitly confirms that she is the exclusive proprietor of the material submitted for translation to JV INTERPRETERS, LLC. He affirms that he owns the copyright and all other intellectual property rights, or that he has permission from the owners of these rights, to have the texts and documents in question translated.
The client agrees to hold JV INTERPRETERS, LLC harmless for any claims made by third parties relating to this intellectual property and to indemnify JV INTERPRETERS, LLC for all costs and expenses incurred by JV INTERPRETERS, LLC in dealing with third party claims, including legal fees and professional fees.
The customer declares that he recognizes and guarantees the copyrights for the translation done at the client's request to JV INTERPRETERS. These translation copyrights will be transferred to the client (subject to the client obtaining, where necessary, the author's agreement) provided that the client has paid any invoice owed to JV INTERPRETERS, LLC for the translation of the document in question as well as any translation previously entrusted to JV INTERPRETERS. In the event that payment is not received, JV INTERPRETERS, LLC may forbid the customer or any third parties from utilizing the translated documents.
The Client acknowledges that all components of any sort found on the JV INTERPRETERS, LLC website, including the website's structure and graphic design, are the property of JV INTERPRETERS, LLC and are protected by intellectual property legislation. JV INTERPRETERS, LLC offers the Client a limited, non-exclusive use right to the website in line with the site's purpose. Any other use of the website constitutes infringement and is punishable under the Intellectual Property Code, unless JV INTERPRETERS, LLC has expressly authorized such use in advance.
DMCA (Digital Millennium Copyright Act) takedown request requirements
We take the intellectual property rights of others seriously and require that our Users do the same. The Digital Millennium Copyright Act (DMCA) established a process for addressing claims of copyright infringement. If you own a copyright or have authority to act on behalf of a copyright owner and want to report a claim that a third party is infringing that material on or through JV Interpreters, LLC’ services, please send a notice that meets the minimum requirements of the DMCA, to email@example.com, and we will take appropriate action.
DMCA notice requirements
You must include:
- A description of the copyrighted work that you claim is being infringed;
- A description of the material you claim is infringing and that you want removed or access to which you want disabled;
- Your name, title (if acting as an agent), address, telephone number, and email address;
- The following statement: “I have a good faith belief that the use of the copyrighted material I am complaining of is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)”;
- The following statement: “The information in this notice is accurate and, under penalty of perjury, I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right that is allegedly infringed”; and
- An electronic or physical signature of the owner of the copyright or a person authorized to act on the owner's behalf.
Submissions under this DMCA Policy should be sent to firstname.lastname@example.org
We will review your submission and take whatever action we deem appropriate under the DMCA, including the removal of the challenged content from the website. Furthermore, we may, in appropriate circumstances, disable access or terminate the account(s) of the reported user(s).